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管理學院
高階經理人企業管理碩士在職專班(EMBA)
學位論文
供應商服務化與客服工程師產品專業知識對企業顧客忠誠的影響:關係行銷之「承諾-信任」理論觀點
供應商服務化與客服工程師產品專業知識對企業顧客忠誠的影響:關係行銷之「承諾-信任」理論觀點
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Date
2025
Authors
林士進
Lin, Shih-Chin
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https://etds.lib.ntnu.edu.tw/thesis/detail/ed98430c1f454543b4c1cb61eb17fab6/
http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/124982
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